BPO (business process outsourcing) is to outsource a special business process to a third-party service provider. BPO (business process outsourcing) provides a series of flexible services and options for redesigning, managing and running specific business functions. In the past, business process outsourcing was considered as a way to reduce labor costs by transferring it operations to low-cost markets. Modern BPOs look for the most appropriate infrastructure and skills from all over the world to design, build and run processes to help optimize the strategic results that enterprises want to achieve for their customers. BPO was originally related to manufacturing, but now it is adopted by other industries such as finance.

The adoption of systems such as ERP, CRM, SCM, and SFA by enterprises and the industrial Internet revolution have led to the generation of large volumes of data. Moreover, with the increased adoption of big data, the use of business analytics has also surged with a greater need to understand data. Data analytics tools and technologies help derive powerful insights and make efficient use of big data. This helps organizations make strategic decisions based on actionable insights for their business activities.
This report contains market size and forecasts of BPO Business Analytics in Global, including the following market information:
Global BPO Business Analytics Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global BPO Business Analytics market was valued at 29230 million in 2021 and is projected to reach US$ 70490 million by 2028, at a CAGR of 13.4% during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
HR Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of BPO Business Analytics include Accenture, Cognizant, Genpact, IBM, TCS, Tech Mahindra, Capgemini, Wipro and EXL, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the BPO Business Analytics companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global BPO Business Analytics Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global BPO Business Analytics Market Segment Percentages, by Type, 2021 (%)
HR
procurement
Sales & Marketing
Logistics
Training
Product Engineering
F & A
Customer Care
Global BPO Business Analytics Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global BPO Business Analytics Market Segment Percentages, by Application, 2021 (%)
BFSI
Manufacturing
Healthcare
Retail
Telecom
Others
Global BPO Business Analytics Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global BPO Business Analytics Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies BPO Business Analytics revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies BPO Business Analytics revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Accenture
Cognizant
Genpact
IBM
TCS
Tech Mahindra
Capgemini
Wipro
EXL
NTT DATA(Dell)
WNS Global
Concentrix
Infosys
Mu Sigma
StarTe
95TELEWEB INFORMATION
CDG
CPI Data Services
Huatuo
Sunyard System Engineering
transcosmos inc.
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