Cloud-Based ITSM Market, Global Outlook and Forecast 2024-2031

Report ID: 1139937 | Published Date: Jan 2025 | No. of Page: 61 | Base Year: 2024 | Rating: 4.3 | Webstory: Check our Web story
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1 Introduction to Research & Analysis Reports
    1.1 Cloud-Based ITSM Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Cloud-Based ITSM Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Cloud-Based ITSM Overall Market Size
    2.1 Global Cloud-Based ITSM Market Size: 2021 VS 2028
    2.2 Global Cloud-Based ITSM Market Size, Prospects & Forecasts: 2017-2028
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Cloud-Based ITSM Players in Global Market
    3.2 Top Global Cloud-Based ITSM Companies Ranked by Revenue
    3.3 Global Cloud-Based ITSM Revenue by Companies
    3.4 Top 3 and Top 5 Cloud-Based ITSM Companies in Global Market, by Revenue in 2021
    3.5 Global Companies Cloud-Based ITSM Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Cloud-Based ITSM Players in Global Market
        3.6.1 List of Global Tier 1 Cloud-Based ITSM Companies
        3.6.2 List of Global Tier 2 and Tier 3 Cloud-Based ITSM Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 by Type - Global Cloud-Based ITSM Market Size Markets, 2021 & 2028
        4.1.2 Service Portfolio Management
        4.1.3 Change & Configuration Management
        4.1.4 Service Desk Software
        4.1.5 Operations & Performance Management
    4.2 By Type - Global Cloud-Based ITSM Revenue & Forecasts
        4.2.1 By Type - Global Cloud-Based ITSM Revenue, 2017-2022
        4.2.2 By Type - Global Cloud-Based ITSM Revenue, 2023-2028
        4.2.3 By Type - Global Cloud-Based ITSM Revenue Market Share, 2017-2028
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Cloud-Based ITSM Market Size, 2021 & 2028
        5.1.2 Government and Public Sector
        5.1.3 Energy and Utilities
        5.1.4 Travel and Hospitality
        5.1.5 Banking
        5.1.6 Telecommunication and IT
        5.1.7 Healthcare and Life Sciences
        5.1.8 Education
    5.2 By Application - Global Cloud-Based ITSM Revenue & Forecasts
        5.2.1 By Application - Global Cloud-Based ITSM Revenue, 2017-2022
        5.2.2 By Application - Global Cloud-Based ITSM Revenue, 2023-2028
        5.2.3 By Application - Global Cloud-Based ITSM Revenue Market Share, 2017-2028
6 Sights by Region
    6.1 By Region - Global Cloud-Based ITSM Market Size, 2021 & 2028
    6.2 By Region - Global Cloud-Based ITSM Revenue & Forecasts
        6.2.1 By Region - Global Cloud-Based ITSM Revenue, 2017-2022
        6.2.2 By Region - Global Cloud-Based ITSM Revenue, 2023-2028
        6.2.3 By Region - Global Cloud-Based ITSM Revenue Market Share, 2017-2028
    6.3 North America
        6.3.1 By Country - North America Cloud-Based ITSM Revenue, 2017-2028
        6.3.2 US Cloud-Based ITSM Market Size, 2017-2028
        6.3.3 Canada Cloud-Based ITSM Market Size, 2017-2028
        6.3.4 Mexico Cloud-Based ITSM Market Size, 2017-2028
    6.4 Europe
        6.4.1 By Country - Europe Cloud-Based ITSM Revenue, 2017-2028
        6.4.2 Germany Cloud-Based ITSM Market Size, 2017-2028
        6.4.3 France Cloud-Based ITSM Market Size, 2017-2028
        6.4.4 U.K. Cloud-Based ITSM Market Size, 2017-2028
        6.4.5 Italy Cloud-Based ITSM Market Size, 2017-2028
        6.4.6 Russia Cloud-Based ITSM Market Size, 2017-2028
        6.4.7 Nordic Countries Cloud-Based ITSM Market Size, 2017-2028
        6.4.8 Benelux Cloud-Based ITSM Market Size, 2017-2028
    6.5 Asia
        6.5.1 By Region - Asia Cloud-Based ITSM Revenue, 2017-2028
        6.5.2 China Cloud-Based ITSM Market Size, 2017-2028
        6.5.3 Japan Cloud-Based ITSM Market Size, 2017-2028
        6.5.4 South Korea Cloud-Based ITSM Market Size, 2017-2028
        6.5.5 Southeast Asia Cloud-Based ITSM Market Size, 2017-2028
        6.5.6 India Cloud-Based ITSM Market Size, 2017-2028
    6.6 South America
        6.6.1 By Country - South America Cloud-Based ITSM Revenue, 2017-2028
        6.6.2 Brazil Cloud-Based ITSM Market Size, 2017-2028
        6.6.3 Argentina Cloud-Based ITSM Market Size, 2017-2028
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Cloud-Based ITSM Revenue, 2017-2028
        6.7.2 Turkey Cloud-Based ITSM Market Size, 2017-2028
        6.7.3 Israel Cloud-Based ITSM Market Size, 2017-2028
        6.7.4 Saudi Arabia Cloud-Based ITSM Market Size, 2017-2028
        6.7.5 UAE Cloud-Based ITSM Market Size, 2017-2028
7 Players Profiles
    7.1 BMC Software
        7.1.1 BMC Software Corporate Summary
        7.1.2 BMC Software Business Overview
        7.1.3 BMC Software Cloud-Based ITSM Major Product Offerings
        7.1.4 BMC Software Cloud-Based ITSM Revenue in Global Market (2017-2022)
        7.1.5 BMC Software Key News
    7.2 Broadcom
        7.2.1 Broadcom Corporate Summary
        7.2.2 Broadcom Business Overview
        7.2.3 Broadcom Cloud-Based ITSM Major Product Offerings
        7.2.4 Broadcom Cloud-Based ITSM Revenue in Global Market (2017-2022)
        7.2.5 Broadcom Key News
    7.3 Service Now
        7.3.1 Service Now Corporate Summary
        7.3.2 Service Now Business Overview
        7.3.3 Service Now Cloud-Based ITSM Major Product Offerings
        7.3.4 Service Now Cloud-Based ITSM Revenue in Global Market (2017-2022)
        7.3.5 Service Now Key News
    7.4 Cherwell Software
        7.4.1 Cherwell Software Corporate Summary
        7.4.2 Cherwell Software Business Overview
        7.4.3 Cherwell Software Cloud-Based ITSM Major Product Offerings
        7.4.4 Cherwell Software Cloud-Based ITSM Revenue in Global Market (2017-2022)
        7.4.5 Cherwell Software Key News
    7.5 Hewlett Packard Enterprise Company
        7.5.1 Hewlett Packard Enterprise Company Corporate Summary
        7.5.2 Hewlett Packard Enterprise Company Business Overview
        7.5.3 Hewlett Packard Enterprise Company Cloud-Based ITSM Major Product Offerings
        7.5.4 Hewlett Packard Enterprise Company Cloud-Based ITSM Revenue in Global Market (2017-2022)
        7.5.5 Hewlett Packard Enterprise Company Key News
    7.6 HEAT Software USA
        7.6.1 HEAT Software USA Corporate Summary
        7.6.2 HEAT Software USA Business Overview
        7.6.3 HEAT Software USA Cloud-Based ITSM Major Product Offerings
        7.6.4 HEAT Software USA Cloud-Based ITSM Revenue in Global Market (2017-2022)
        7.6.5 HEAT Software USA Key News
    7.7 IBM
        7.7.1 IBM Corporate Summary
        7.7.2 IBM Business Overview
        7.7.3 IBM Cloud-Based ITSM Major Product Offerings
        7.7.4 IBM Cloud-Based ITSM Revenue in Global Market (2017-2022)
        7.7.5 IBM Key News
    7.8 Hornbill Corporate
        7.8.1 Hornbill Corporate Corporate Summary
        7.8.2 Hornbill Corporate Business Overview
        7.8.3 Hornbill Corporate Cloud-Based ITSM Major Product Offerings
        7.8.4 Hornbill Corporate Cloud-Based ITSM Revenue in Global Market (2017-2022)
        7.8.5 Hornbill Corporate Key News
    7.9 Cloud Health Technologies
        7.9.1 Cloud Health Technologies Corporate Summary
        7.9.2 Cloud Health Technologies Business Overview
        7.9.3 Cloud Health Technologies Cloud-Based ITSM Major Product Offerings
        7.9.4 Cloud Health Technologies Cloud-Based ITSM Revenue in Global Market (2017-2022)
        7.9.5 Cloud Health Technologies Key News
    7.10 EasyVista
        7.10.1 EasyVista Corporate Summary
        7.10.2 EasyVista Business Overview
        7.10.3 EasyVista Cloud-Based ITSM Major Product Offerings
        7.10.4 EasyVista Cloud-Based ITSM Revenue in Global Market (2017-2022)
        7.10.5 EasyVista Key News
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

List of Tables
    Table 1. Cloud-Based ITSM Market Opportunities & Trends in Global Market
    Table 2. Cloud-Based ITSM Market Drivers in Global Market
    Table 3. Cloud-Based ITSM Market Restraints in Global Market
    Table 4. Key Players of Cloud-Based ITSM in Global Market
    Table 5. Top Cloud-Based ITSM Players in Global Market, Ranking by Revenue (2021)
    Table 6. Global Cloud-Based ITSM Revenue by Companies, (US$, Mn), 2017-2022
    Table 7. Global Cloud-Based ITSM Revenue Share by Companies, 2017-2022
    Table 8. Global Companies Cloud-Based ITSM Product Type
    Table 9. List of Global Tier 1 Cloud-Based ITSM Companies, Revenue (US$, Mn) in 2021 and Market Share
    Table 10. List of Global Tier 2 and Tier 3 Cloud-Based ITSM Companies, Revenue (US$, Mn) in 2021 and Market Share
    Table 11. By Type – Global Cloud-Based ITSM Revenue, (US$, Mn), 2021 & 2028
    Table 12. By Type - Cloud-Based ITSM Revenue in Global (US$, Mn), 2017-2022
    Table 13. By Type - Cloud-Based ITSM Revenue in Global (US$, Mn), 2023-2028
    Table 14. By Application – Global Cloud-Based ITSM Revenue, (US$, Mn), 2021 & 2028
    Table 15. By Application - Cloud-Based ITSM Revenue in Global (US$, Mn), 2017-2022
    Table 16. By Application - Cloud-Based ITSM Revenue in Global (US$, Mn), 2023-2028
    Table 17. By Region – Global Cloud-Based ITSM Revenue, (US$, Mn), 2021 & 2028
    Table 18. By Region - Global Cloud-Based ITSM Revenue (US$, Mn), 2017-2022
    Table 19. By Region - Global Cloud-Based ITSM Revenue (US$, Mn), 2023-2028
    Table 20. By Country - North America Cloud-Based ITSM Revenue, (US$, Mn), 2017-2022
    Table 21. By Country - North America Cloud-Based ITSM Revenue, (US$, Mn), 2023-2028
    Table 22. By Country - Europe Cloud-Based ITSM Revenue, (US$, Mn), 2017-2022
    Table 23. By Country - Europe Cloud-Based ITSM Revenue, (US$, Mn), 2023-2028
    Table 24. By Region - Asia Cloud-Based ITSM Revenue, (US$, Mn), 2017-2022
    Table 25. By Region - Asia Cloud-Based ITSM Revenue, (US$, Mn), 2023-2028
    Table 26. By Country - South America Cloud-Based ITSM Revenue, (US$, Mn), 2017-2022
    Table 27. By Country - South America Cloud-Based ITSM Revenue, (US$, Mn), 2023-2028
    Table 28. By Country - Middle East & Africa Cloud-Based ITSM Revenue, (US$, Mn), 2017-2022
    Table 29. By Country - Middle East & Africa Cloud-Based ITSM Revenue, (US$, Mn), 2023-2028
    Table 30. BMC Software Corporate Summary
    Table 31. BMC Software Cloud-Based ITSM Product Offerings
    Table 32. BMC Software Cloud-Based ITSM Revenue (US$, Mn), (2017-2022)
    Table 33. Broadcom Corporate Summary
    Table 34. Broadcom Cloud-Based ITSM Product Offerings
    Table 35. Broadcom Cloud-Based ITSM Revenue (US$, Mn), (2017-2022)
    Table 36. Service Now Corporate Summary
    Table 37. Service Now Cloud-Based ITSM Product Offerings
    Table 38. Service Now Cloud-Based ITSM Revenue (US$, Mn), (2017-2022)
    Table 39. Cherwell Software Corporate Summary
    Table 40. Cherwell Software Cloud-Based ITSM Product Offerings
    Table 41. Cherwell Software Cloud-Based ITSM Revenue (US$, Mn), (2017-2022)
    Table 42. Hewlett Packard Enterprise Company Corporate Summary
    Table 43. Hewlett Packard Enterprise Company Cloud-Based ITSM Product Offerings
    Table 44. Hewlett Packard Enterprise Company Cloud-Based ITSM Revenue (US$, Mn), (2017-2022)
    Table 45. HEAT Software USA Corporate Summary
    Table 46. HEAT Software USA Cloud-Based ITSM Product Offerings
    Table 47. HEAT Software USA Cloud-Based ITSM Revenue (US$, Mn), (2017-2022)
    Table 48. IBM Corporate Summary
    Table 49. IBM Cloud-Based ITSM Product Offerings
    Table 50. IBM Cloud-Based ITSM Revenue (US$, Mn), (2017-2022)
    Table 51. Hornbill Corporate Corporate Summary
    Table 52. Hornbill Corporate Cloud-Based ITSM Product Offerings
    Table 53. Hornbill Corporate Cloud-Based ITSM Revenue (US$, Mn), (2017-2022)
    Table 54. Cloud Health Technologies Corporate Summary
    Table 55. Cloud Health Technologies Cloud-Based ITSM Product Offerings
    Table 56. Cloud Health Technologies Cloud-Based ITSM Revenue (US$, Mn), (2017-2022)
    Table 57. EasyVista Corporate Summary
    Table 58. EasyVista Cloud-Based ITSM Product Offerings
    Table 59. EasyVista Cloud-Based ITSM Revenue (US$, Mn), (2017-2022)
List of Figures
    Figure 1. Cloud-Based ITSM Segment by Type in 2021
    Figure 2. Cloud-Based ITSM Segment by Application in 2021
    Figure 3. Global Cloud-Based ITSM Market Overview: 2021
    Figure 4. Key Caveats
    Figure 5. Global Cloud-Based ITSM Market Size: 2021 VS 2028 (US$, Mn)
    Figure 6. Global Cloud-Based ITSM Revenue, 2017-2028 (US$, Mn)
    Figure 7. The Top 3 and 5 Players Market Share by Cloud-Based ITSM Revenue in 2021
    Figure 8. By Type - Global Cloud-Based ITSM Revenue Market Share, 2017-2028
    Figure 9. By Application - Global Cloud-Based ITSM Revenue Market Share, 2017-2028
    Figure 10. By Region - Global Cloud-Based ITSM Revenue Market Share, 2017-2028
    Figure 11. By Country - North America Cloud-Based ITSM Revenue Market Share, 2017-2028
    Figure 12. US Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 13. Canada Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 14. Mexico Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 15. By Country - Europe Cloud-Based ITSM Revenue Market Share, 2017-2028
    Figure 16. Germany Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 17. France Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 18. U.K. Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 19. Italy Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 20. Russia Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 21. Nordic Countries Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 22. Benelux Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 23. By Region - Asia Cloud-Based ITSM Revenue Market Share, 2017-2028
    Figure 24. China Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 25. Japan Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 26. South Korea Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 27. Southeast Asia Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 28. India Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 29. By Country - South America Cloud-Based ITSM Revenue Market Share, 2017-2028
    Figure 30. Brazil Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 31. Argentina Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 32. By Country - Middle East & Africa Cloud-Based ITSM Revenue Market Share, 2017-2028
    Figure 33. Turkey Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 34. Israel Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 35. Saudi Arabia Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 36. UAE Cloud-Based ITSM Revenue, (US$, Mn), 2017-2028
    Figure 37. BMC Software Cloud-Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 38. Broadcom Cloud-Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 39. Service Now Cloud-Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 40. Cherwell Software Cloud-Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 41. Hewlett Packard Enterprise Company Cloud-Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 42. HEAT Software USA Cloud-Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 43. IBM Cloud-Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 44. Hornbill Corporate Cloud-Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 45. Cloud Health Technologies Cloud-Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
    Figure 46. EasyVista Cloud-Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
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Frequently Asked Questions
Cloud-Based ITSM Market In Global report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Cloud-Based ITSM Market In Global report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Cloud-Based ITSM Market In Global report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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