BPO Market - Global Outlook and Forecast 2023-2027

Report ID: 867058 | Published Date: Jan 2025 | No. of Page: 94 | Base Year: 2024 | Rating: 5 | Webstory: Check our Web story
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1 Introduction to Research & Analysis Reports
    1.1 BPO Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global BPO Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global BPO Overall Market Size
    2.1 Global BPO Market Size: 2021 VS 2027
    2.2 Global BPO Market Size, Prospects & Forecasts: 2016-2027
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top BPO Players in Global Market
    3.2 Top Global BPO Companies Ranked by Revenue
    3.3 Global BPO Revenue by Companies
    3.4 Top 3 and Top 5 BPO Companies in Global Market, by Revenue in 2020
    3.5 Global Companies BPO Product Type
    3.6 Tier 1, Tier 2 and Tier 3 BPO Players in Global Market
        3.6.1 List of Global Tier 1 BPO Companies
        3.6.2 List of Global Tier 2 and Tier 3 BPO Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global BPO Market Size Markets, 2021 & 2027
        4.1.2 Finance & Accounting
        4.1.3 Customer Services
        4.1.4 HR Outsourcing
        4.1.5 KPO
        4.1.6 Procurement Outsourcing
    4.2 By Type - Global BPO Revenue & Forecasts
        4.2.1 By Type - Global BPO Revenue, 2016-2021
        4.2.2 By Type - Global BPO Revenue, 2022-2027
        4.2.3 By Type - Global BPO Revenue Market Share, 2016-2027
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global BPO Market Size, 2021 & 2027
        5.1.2 Manufacturing
        5.1.3 Telecommunications & Technology
        5.1.4 Banking
        5.1.5 Insurance & Finance Services
        5.1.6 Retail
        5.1.7 Others
    5.2 By Application - Global BPO Revenue & Forecasts
        5.2.1 By Application - Global BPO Revenue, 2016-2021
        5.2.2 By Application - Global BPO Revenue, 2022-2027
        5.2.3 By Application - Global BPO Revenue Market Share, 2016-2027
6 Sights by Region
    6.1 By Region - Global BPO Market Size, 2021 & 2027
    6.2 By Region - Global BPO Revenue & Forecasts
        6.2.1 By Region - Global BPO Revenue, 2016-2021
        6.2.2 By Region - Global BPO Revenue, 2022-2027
        6.2.3 By Region - Global BPO Revenue Market Share, 2016-2027
    6.3 North America
        6.3.1 By Country - North America BPO Revenue, 2016-2027
        6.3.2 US BPO Market Size, 2016-2027
        6.3.3 Canada BPO Market Size, 2016-2027
        6.3.4 Mexico BPO Market Size, 2016-2027
    6.4 Europe
        6.4.1 By Country - Europe BPO Revenue, 2016-2027
        6.4.2 Germany BPO Market Size, 2016-2027
        6.4.3 France BPO Market Size, 2016-2027
        6.4.4 U.K. BPO Market Size, 2016-2027
        6.4.5 Italy BPO Market Size, 2016-2027
        6.4.6 Russia BPO Market Size, 2016-2027
        6.4.7 Nordic Countries BPO Market Size, 2016-2027
        6.4.8 Benelux BPO Market Size, 2016-2027
    6.5 Asia
        6.5.1 By Region - Asia BPO Revenue, 2016-2027
        6.5.2 China BPO Market Size, 2016-2027
        6.5.3 Japan BPO Market Size, 2016-2027
        6.5.4 South Korea BPO Market Size, 2016-2027
        6.5.5 Southeast Asia BPO Market Size, 2016-2027
        6.5.6 India BPO Market Size, 2016-2027
    6.6 South America
        6.6.1 By Country - South America BPO Revenue, 2016-2027
        6.6.2 Brazil BPO Market Size, 2016-2027
        6.6.3 Argentina BPO Market Size, 2016-2027
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa BPO Revenue, 2016-2027
        6.7.2 Turkey BPO Market Size, 2016-2027
        6.7.3 Israel BPO Market Size, 2016-2027
        6.7.4 Saudi Arabia BPO Market Size, 2016-2027
        6.7.5 UAE BPO Market Size, 2016-2027
7 Players Profiles
    7.1 Accenture
        7.1.1 Accenture Corporate Summary
        7.1.2 Accenture Business Overview
        7.1.3 Accenture BPO Major Product Offerings
        7.1.4 Accenture BPO Revenue in Global (2016-2021)
        7.1.5 Accenture Key News
    7.2 Capgemini
        7.2.1 Capgemini Corporate Summary
        7.2.2 Capgemini Business Overview
        7.2.3 Capgemini BPO Major Product Offerings
        7.2.4 Capgemini BPO Revenue in Global (2016-2021)
        7.2.5 Capgemini Key News
    7.3 Genpact
        7.3.1 Genpact Corporate Summary
        7.3.2 Genpact Business Overview
        7.3.3 Genpact BPO Major Product Offerings
        7.3.4 Genpact BPO Revenue in Global (2016-2021)
        7.3.5 Genpact Key News
    7.4 IBM
        7.4.1 IBM Corporate Summary
        7.4.2 IBM Business Overview
        7.4.3 IBM BPO Major Product Offerings
        7.4.4 IBM BPO Revenue in Global (2016-2021)
        7.4.5 IBM Key News
    7.5 Tata Consultancy Services
        7.5.1 Tata Consultancy Services Corporate Summary
        7.5.2 Tata Consultancy Services Business Overview
        7.5.3 Tata Consultancy Services BPO Major Product Offerings
        7.5.4 Tata Consultancy Services BPO Revenue in Global (2016-2021)
        7.5.5 Tata Consultancy Services Key News
    7.6 3i Infotech
        7.6.1 3i Infotech Corporate Summary
        7.6.2 3i Infotech Business Overview
        7.6.3 3i Infotech BPO Major Product Offerings
        7.6.4 3i Infotech BPO Revenue in Global (2016-2021)
        7.6.5 3i Infotech Key News
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

List of Tables
    Table 1. BPO Market Opportunities & Trends in Global Market
    Table 2. BPO Market Drivers in Global Market
    Table 3. BPO Market Restraints in Global Market
    Table 4. Key Players of BPO in Global Market
    Table 5. Top BPO Players in Global Market, Ranking by Revenue (2019)
    Table 6. Global BPO Revenue by Companies, (US$, Mn), 2016-2021
    Table 7. Global BPO Revenue Share by Companies, 2016-2021
    Table 8. Global Companies BPO Product Type
    Table 9. List of Global Tier 1 BPO Companies, Revenue (US$, Mn) in 2020 and Market Share
    Table 10. List of Global Tier 2 and Tier 3 BPO Companies, Revenue (US$, Mn) in 2020 and Market Share
    Table 11. By Type – Global BPO Revenue, (US$, Mn), 2021 VS 2027
    Table 12. By Type - BPO Revenue in Global (US$, Mn), 2016-2021
    Table 13. By Type - BPO Revenue in Global (US$, Mn), 2022-2027
    Table 14. By Application – Global BPO Revenue, (US$, Mn), 2021 VS 2027
    Table 15. By Application - BPO Revenue in Global (US$, Mn), 2016-2021
    Table 16. By Application - BPO Revenue in Global (US$, Mn), 2022-2027
    Table 17. By Region – Global BPO Revenue, (US$, Mn), 2021 VS 2027
    Table 18. By Region - Global BPO Revenue (US$, Mn), 2016-2021
    Table 19. By Region - Global BPO Revenue (US$, Mn), 2022-2027
    Table 20. By Country - North America BPO Revenue, (US$, Mn), 2016-2021
    Table 21. By Country - North America BPO Revenue, (US$, Mn), 2022-2027
    Table 22. By Country - Europe BPO Revenue, (US$, Mn), 2016-2021
    Table 23. By Country - Europe BPO Revenue, (US$, Mn), 2022-2027
    Table 24. By Region - Asia BPO Revenue, (US$, Mn), 2016-2021
    Table 25. By Region - Asia BPO Revenue, (US$, Mn), 2022-2027
    Table 26. By Country - South America BPO Revenue, (US$, Mn), 2016-2021
    Table 27. By Country - South America BPO Revenue, (US$, Mn), 2022-2027
    Table 28. By Country - Middle East & Africa BPO Revenue, (US$, Mn), 2016-2021
    Table 29. By Country - Middle East & Africa BPO Revenue, (US$, Mn), 2022-2027
    Table 30. Accenture Corporate Summary
    Table 31. Accenture BPO Product Offerings
    Table 32. Accenture BPO Revenue (US$, Mn), (2016-2021)
    Table 33. Capgemini Corporate Summary
    Table 34. Capgemini BPO Product Offerings
    Table 35. Capgemini BPO Revenue (US$, Mn), (2016-2021)
    Table 36. Genpact Corporate Summary
    Table 37. Genpact BPO Product Offerings
    Table 38. Genpact BPO Revenue (US$, Mn), (2016-2021)
    Table 39. IBM Corporate Summary
    Table 40. IBM BPO Product Offerings
    Table 41. IBM BPO Revenue (US$, Mn), (2016-2021)
    Table 42. Tata Consultancy Services Corporate Summary
    Table 43. Tata Consultancy Services BPO Product Offerings
    Table 44. Tata Consultancy Services BPO Revenue (US$, Mn), (2016-2021)
    Table 45. 3i Infotech Corporate Summary
    Table 46. 3i Infotech BPO Product Offerings
    Table 47. 3i Infotech BPO Revenue (US$, Mn), (2016-2021)
List of Figures
    Figure 1. BPO Segment by Type
    Figure 2. BPO Segment by Application
    Figure 3. Global BPO Market Overview: 2020
    Figure 4. Key Caveats
    Figure 5. Global BPO Market Size: 2021 VS 2027 (US$, Mn)
    Figure 6. Global BPO Revenue, 2016-2027 (US$, Mn)
    Figure 7. The Top 3 and 5 Players Market Share by BPO Revenue in 2020
    Figure 8. By Type - Global BPO Revenue Market Share, 2016-2027
    Figure 9. By Application - Global BPO Revenue Market Share, 2016-2027
    Figure 10. By Region - Global BPO Revenue Market Share, 2016-2027
    Figure 11. By Country - North America BPO Revenue Market Share, 2016-2027
    Figure 12. US BPO Revenue, (US$, Mn), 2016-2027
    Figure 13. Canada BPO Revenue, (US$, Mn), 2016-2027
    Figure 14. Mexico BPO Revenue, (US$, Mn), 2016-2027
    Figure 15. By Country - Europe BPO Revenue Market Share, 2016-2027
    Figure 16. Germany BPO Revenue, (US$, Mn), 2016-2027
    Figure 17. France BPO Revenue, (US$, Mn), 2016-2027
    Figure 18. U.K. BPO Revenue, (US$, Mn), 2016-2027
    Figure 19. Italy BPO Revenue, (US$, Mn), 2016-2027
    Figure 20. Russia BPO Revenue, (US$, Mn), 2016-2027
    Figure 21. Nordic Countries BPO Revenue, (US$, Mn), 2016-2027
    Figure 22. Benelux BPO Revenue, (US$, Mn), 2016-2027
    Figure 23. By Region - Asia BPO Revenue Market Share, 2016-2027
    Figure 24. China BPO Revenue, (US$, Mn), 2016-2027
    Figure 25. Japan BPO Revenue, (US$, Mn), 2016-2027
    Figure 26. South Korea BPO Revenue, (US$, Mn), 2016-2027
    Figure 27. Southeast Asia BPO Revenue, (US$, Mn), 2016-2027
    Figure 28. India BPO Revenue, (US$, Mn), 2016-2027
    Figure 29. By Country - South America BPO Revenue Market Share, 2016-2027
    Figure 30. Brazil BPO Revenue, (US$, Mn), 2016-2027
    Figure 31. Argentina BPO Revenue, (US$, Mn), 2016-2027
    Figure 32. By Country - Middle East & Africa BPO Revenue Market Share, 2016-2027
    Figure 33. Turkey BPO Revenue, (US$, Mn), 2016-2027
    Figure 34. Israel BPO Revenue, (US$, Mn), 2016-2027
    Figure 35. Saudi Arabia BPO Revenue, (US$, Mn), 2016-2027
    Figure 36. UAE BPO Revenue, (US$, Mn), 2016-2027
    Figure 37. Accenture BPO Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
    Figure 38. Capgemini BPO Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
    Figure 39. Genpact BPO Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
    Figure 40. IBM BPO Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
    Figure 41. Tata Consultancy Services BPO Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
    Figure 42. 3i Infotech BPO Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
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Frequently Asked Questions
BPO Market In Global report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
BPO Market In Global report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
BPO Market In Global report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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